10 Reasons to Choose Maxfield for HOA Management

Why HOA Board Members Love Working with Maxfield

Managing an HOA is tough. You need a team that’s got your back—handling the details, solving problems before they happen, and keeping your community running smoothly. That’s where Maxfield comes in. Here’s why so many HOAs choose us:

1. We’re Family-Owned & Locally Operated (and Will Stay that Way)

We’re a Utah-based, family-run business in an industry that is increasingly dominated by very big companies that manage hundreds, if not thousands, of associations. To them, you may be just a number, whereas we believe in real relationships and personalized service for every HOA we manage.

2. We Limit the Number of Communities Our Managers Oversee

Most large management companies require their managers to handle too many communities, leading to slow response times and poor service. At Maxfield, we limit our Community Managers to no more than 15 communities or 1,000 owners (whichever comes first).

✅ Better Customer Service – Managers have more time to focus on each HOA.
✅ No Overloaded Managers – Unlike big firms, we prioritize quality over quantity.
✅ More Attention to Your Community – Your HOA gets the focus it deserves.

By keeping our manager workloads realistic and manageable, we ensure superior service and stronger community relationships.

3. No Hidden Fees—Ever

Our pricing is clear, upfront, and predictable, so your board can budget with confidence and never be surprised by extra fees.

4. No Maintenance Markups or Kickbacks – Honest Pricing & Transparent Maintenance Costs

At Maxfield, we believe in honesty, integrity, and transparency when it comes to managing your HOA’s maintenance and vendor services. Unlike some management companies, we never mark up maintenance invoices, take kickbacks, inflate invoices, or prioritize vendor relationships over your community’s best interests.

5. We Guarantee in Writing to Perform

We don’t just promise to perform—we guarantee it. In every management contract, we include four Performance Guarantees:

✅ Limited Communities Under Management – Ensuring dedicated attention to each HOA.
✅ Vendor Guarantee – Quality service from vetted vendors.
✅ 48-Hour Response Time Guarantee – Every homeowner inquiry gets a response within two days.
✅ Service Guarantee – If you’re unsatisfied, you can cancel our contract with a 30-day notice.

6. We Wrote the Book on Association Management

Many board members feel unprepared for their role in leading their community. There are limited resources available to help them understand HOA laws and regulations. Derek Seal has authored one of the few comprehensive books on community management, whether you are an owner, buyer, or board member. We will send you a copy of “The Utah HOA Handbook”, and we also conduct frequent “Board Education Seminars”, where industry experts share valuable insights.

7. Our Community Managers Are Proactive Leaders, Not Just Administrators

At Maxfield, we believe an exceptional Community Manager is more than just a rule enforcer—they should be a Community Expert and Board Consultant. That’s why we ensure our managers are proactive problem-solvers, not just reactive administrators.

✅ Direct Access & Fast Response – Your board will have your manager’s direct cell number, and we expect them to respond quickly and efficiently to any issue.
✅ Strategic, Not Just Transactional – While some companies overwhelm managers with paperwork, we leverage technology and support staff to handle violations, budget prep, inspections, and homeowner calls—freeing up our managers to focus on big-picture improvements for your community.
✅ Community-Centered Approach – Our managers take a hands-on role in guiding boards, identifying opportunities for enhancement, and fostering strong, thriving neighborhoods.

8. We Care About the Communities We Manage

There are two types of businesses in the association management industry: opportunists who are only in it for the profit, and missionaries who are committed to setting a higher standard and making a real difference. At Maxfield, we are the latter. We care about the communities we manage.

✅ More Than a Business, It’s a Mission – Our goal isn’t just to manage HOAs; it’s to improve the lives of homeowners, board members, and our team.
✅ Service That Matters – We take pride in providing exceptional service because we know it impacts real people and real communities.
✅ A Commitment to Excellence – The better we perform, the more good we can do for those we serve—raising the bar for the entire industry.

9. We Keep HOAs Financially Strong & Transparent

HOA finances can be overwhelming, and many boards struggle with budgeting, reserve planning, and collections. At Maxfield, we provide accurate financial reports, proactive budget planning, and detailed transparency so your HOA’s financial health is always clear.

✅ Real-Time Financial Reporting – Know where your HOA funds are going at all times.
✅ Dues Collection & Delinquency Management – Ensuring your community’s financial stability.
✅ Reserve Fund Planning – Helping your HOA plan for long-term capital expenses without surprise assessments.

10. We Invest in Technology to Make HOA Management Easier

Managing an HOA doesn’t have to be frustrating or outdated. We leverage modern technology and automation to improve homeowner communication, financial reporting, and community management.

✅ Board & Homeowner Portals – Easily access financials, meeting minutes, and compliance updates.
✅ Automated Dues & Assessment Collection – Hassle-free payments and financial tracking.
✅ Violation Tracking & Architectural Review Automation – Reducing paperwork and speeding up approvals.